Terms and Conditions

Last updated 8 July 2026

These Terms and Conditions govern your access to and use of the SCG Lifestyle mobile application, website, member portal, booking services, membership services, payment flows, shop, support channels, and related services. By requesting to join, creating an account, activating membership, booking a vehicle, buying credits or goods, or using SCG Lifestyle, you agree to these terms.

Parties and service operator

The app name is SCG Lifestyle. The app is developed and published by Ifcon Technology Sdn. Bhd.. The SCG Lifestyle service is operated by Scrut Technology Sdn. Bhd. (Registration No. 201701017400 / 1231565-V), 12-08, Level 12, Tower 2, Wangsa 118, Jalan Wangsa Delima, 53300 Wangsa Maju, Kuala Lumpur, Malaysia. References to "SCG Lifestyle", "we", "us", and "our" mean the developer, operator, and service team responsible for the app and service.

Eligibility and membership

SCG Lifestyle is a private, invitation-only driving club. Submitting a request does not guarantee membership. We may approve, reject, suspend, or end membership at our discretion, subject to applicable law. You must provide accurate information, be legally able to enter into these terms, hold a valid driving licence before driving any club vehicle, and meet any additional eligibility checks we require.

Membership is personal to the approved member. It cannot be transferred, shared, rented, sold, assigned, or used by another person. Only the registered member may drive club vehicles, unless we expressly approve otherwise in writing.

Your account and security

You are responsible for keeping your account, device, email, phone number, WhatsApp account, OTP codes, and passwords secure. Activity through your account may be treated as your activity. Tell us immediately at [email protected] if your account or device is lost, compromised, or used without permission.

Fees, billing, and payments

Fees, joining amounts, membership prices, credit prices, shop prices, taxes, delivery charges, penalties, and any other charges will be shown before payment where applicable. Unless stated otherwise, prices are in Malaysian Ringgit. Payments are processed through our payment provider, including CHIP, and may be subject to that provider's terms.

Joining fees are non-refundable unless required by law or expressly stated otherwise. Membership fees, prepaid amounts, credits, penalties, damage charges, and shop purchases are refundable only where these terms, the relevant booking or shop rules, or applicable law require a refund. Failed, unpaid, reversed, or disputed payments may result in suspension, cancellation, debt recovery, or loss of access to booking features.

Driving credits

Driving credits are used to book eligible vehicles and may be granted through membership or purchased as extra credit packs. Credits are not cash, do not earn interest, cannot be transferred, and cannot be redeemed outside SCG Lifestyle. Credits may expire, be forfeited, or be adjusted according to the package, booking rules, cancellation rules, promotional terms, or misuse findings that apply to your account.

Booking and using vehicles

Vehicle availability, locations, required credits, advance-booking rules, pickup times, return times, document requirements, and vehicle-specific conditions are shown in the app or member portal. A booking is confirmed only when accepted by our system and any required credits or payments are applied. We may decline, cancel, reschedule, or substitute a booking where needed for safety, maintenance, operational reasons, non-payment, missing documents, or breach of these terms.

You must drive carefully, legally, and only within any permitted geography, timing, mileage, vehicle, and usage limits. You must not allow another person to drive, use the vehicle for hire, racing, illegal activity, unsafe activity, towing, commercial use, or any use prohibited by us, the insurer, vehicle owner, or law. You must return the vehicle on time, to the agreed location, in the condition received, with required accessories and an appropriate fuel or charge level.

Handover and return checks

We may record the condition, mileage, fuel or charge level, location, documents, accessories, and photos of a vehicle before, during, and after a booking. You may be asked to upload photos or confirm inspection records through the app. By collecting or using a vehicle, you accept the recorded handover condition unless you promptly report a discrepancy through the app or support channel.

Damage and penalties

You are responsible for fines, penalties, tolls, parking charges, traffic offences, late returns, missing accessories, cleaning costs, misuse, damage, loss, insurance excess, repair costs, towing, recovery, administrative costs, and other amounts arising from your booking or breach of these terms, except to the extent caused by our fraud, wilful misconduct, or liability that cannot be excluded by law.

If new damage, loss, late return, misuse, or another issue is identified, we may open a case, review inspection records, estimate costs, request further information, charge credits or money, raise an invoice, use a deposit where applicable, pause bookings, or suspend membership until the matter is resolved.

Cancellations, changes, and refunds

You may cancel a booking through the app or member portal where the feature is available. Refund of credits or money depends on the cancellation window, booking rules, vehicle rules, promotional terms, and any issue found. If you cancel inside a non-refundable window, fail to collect, return late, miss required documents, or breach these terms, credits or fees may be forfeited and additional charges may apply.

Shop orders

Shop orders are confirmed only after payment is accepted. Product availability, descriptions, prices, delivery fees, delivery times, and fulfilment rules may change. We may cancel unpaid, unavailable, fraudulent, or incorrectly priced orders and refund any payment actually received where required. Physical delivery is available only to supported locations shown at checkout.

Acceptable use

You must not misuse SCG Lifestyle, interfere with security, scrape or reverse engineer the app, submit false documents, impersonate another person, upload unlawful or harmful content, attempt unauthorised access, bypass payment or booking rules, abuse promotions, harass staff or members, or use the service in a way that may harm SCG Lifestyle, vehicles, members, partners, or the public.

App licence and app store terms

We grant you a limited, revocable, non-exclusive, non-transferable licence to install and use the SCG Lifestyle app for your personal membership use, subject to these terms and the rules of the app store from which you downloaded it. You must also comply with applicable Apple App Store, Google Play, Huawei AppGallery, device, operating system, and network terms.

Apple, Google, Huawei, and other app store operators are not responsible for providing SCG Lifestyle support, maintenance, vehicle services, membership services, refunds, or claims, except where their own terms require otherwise. For iOS users, Apple and its subsidiaries are third-party beneficiaries of this app licence section and may enforce it where applicable.

Intellectual property and user content

SCG Lifestyle, our logos, content, software, designs, data, and service materials are owned by us or our licensors and are protected by law. You may not copy, modify, distribute, sell, or use them except as allowed by these terms. You retain ownership of documents, photos, and information you submit, but you grant us the right to use them to provide, verify, secure, support, and enforce the SCG Lifestyle service.

Privacy and permissions

Our Privacy Policy explains how we collect, use, disclose, retain, and delete personal information. Some features require device permissions such as camera, photo library, notifications, calendar, or location. You can manage device permissions in your device settings, but disabling a required permission may limit related features.

Suspension, termination, and account deletion

You may stop using SCG Lifestyle or request account deletion, subject to outstanding bookings, payments, disputes, legal retention, and vehicle-related obligations. We may suspend or terminate access if fees are unpaid, required documents are missing or invalid, a vehicle is misused, safety is at risk, legal compliance requires it, or these terms are breached. Serious breaches may result in forfeiture of unused credits or prepaid amounts where permitted by law.

Service availability and changes

We may update, suspend, withdraw, or change any part of the app, website, membership, vehicles, shop, pricing, features, credits, or rules. We try to provide reliable service, but availability may be affected by maintenance, app store review, connectivity, third-party providers, vehicle maintenance, accidents, safety issues, legal requirements, or events outside our reasonable control.

Limits of responsibility

To the maximum extent permitted by law, SCG Lifestyle is provided on an "as is" and "as available" basis. We are not liable for indirect, incidental, special, exemplary, punitive, or consequential losses, lost profits, lost opportunity, loss of data, missed plans, or losses caused by your breach, third-party services, network failures, app store issues, or events outside our reasonable control. Nothing in these terms limits rights or liability that cannot be excluded under Malaysian law.

Governing law

These terms are governed by the laws of Malaysia. The Malaysian courts have jurisdiction over any dispute, unless applicable consumer law gives you mandatory rights in another jurisdiction.

Changes to these terms

We may update these terms to reflect legal, service, operational, pricing, safety, or technical changes. The latest version will be posted on this page. If changes are material, we will take reasonable steps to notify users through the app, website, email, WhatsApp, or another appropriate channel. Continuing to use SCG Lifestyle after changes take effect means you accept the updated terms.

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